Hiring Now: NOC Incident Management Supervisor – PT Mora Telematika Indonesia (Moratelindo) | Jakarta Pusat 2025
We're Hiring: NOC Incident Management Supervisor
📍 Location: Head Office – Central Jakarta
🏢 Company: PT Mora Telematika Indonesia Tbk (Moratelindo)
🌐 Website: www.moratelindo.co.id
About Moratelindo
PT Mora Telematika Indonesia Tbk (Moratelindo) is a leading national provider of telecommunication infrastructure services in Indonesia, focused on providing fiber optic network, broadband connectivity, data center, and managed services. With over two decades of innovation and network expansion, Moratelindo continues to grow rapidly in Indonesia's telco ecosystem.
Job Responsibilities:
- Handle third-party trouble tickets
- Perform external and internal ticket patrol
- Manage Trouble Ticket (TT) handling process
- Conduct troubleshooting surveys to avoid repetitive issues monthly
- Update SOPs and team work plans regularly
- Create and submit shift-based daily reports
Requirements:
- Bachelor’s degree in Telecommunication or related field
- Minimum 3 years of experience in IP backbone or transmission
- Strong understanding of IP concepts, network topology, and architecture
- Excellent communication and team management skills
- Willing to work in shifts
How to Apply:
Send your most updated resume to:
Email: ayu.islamiyati@moratelindo.co.id
Subject: Position_Name